- Citrix Web Receiver Not Working
- Chrome Web Store Citrix Receiver
- Install Citrix Receiver Web
- Web Citrix Receiver Login
- Citrix Web Receiver For Mac
This article is intended for Citrix administrators and technical teams only.
Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
When using StoreFront with or without Workspace App for HTML5 through an HTTPS URL, applications and desktops cannot be started. The following error message is displayed:
“Cannot create a secure connection in this browser. Refer to the Citrix Knowledge Center article CTX134123.”
Solution
Recommended Solution(s) for All Browsers
Connect via Citrix Gateway even for internal connections. This would ensure connections work fine regardless of Virtual Apps or Desktops versions.
Deploying SSL/TLS for each Virtual Delivery Agent (VDA) for direct connections. Workspace App for HTML5 supports secure direct SSL/TLS connections with XenApp/XenDesktop 7.6
Read the following articles from the Citrix Blog for more information:
Mozilla Firefox
There is a possible workaround for Mozilla Firefox browser.
Note: This workaround has security implications; consult the security specialist of your organization to consider the following configuration.
Enforce secure communications between Workspace App for HTML5 and applications or desktops (for example, using IPSec).
Use Mozilla Firefox only for Citrix Receiver for HTML5 (not for general website use).
Enforce a secure configuration for Firefox.
Enable the Firefox network.websocket.allowInsecureFromHTTPS option.
Open a new tab in the Firefox browser.
Type about:config in the address bar.
Double-click network.websocket.allowInsecureFromHTTPS and set the value to true.
Note: This Firefox option might not be supported in Citrix Receiver for HTML5 future versions.
WARNING! This option on Firefox affects the operation of entire Firefox, not just Citrix Receiver for HTML5.
Important Note
As of version 9, Safari browser allows insecure web socket connections. Internet Explorer never allowed non SSL/TLS web socket connections from HTTPS websites. Chrome used to allow it behind a flag, but after the Chrome 44 update, this is no longer supported. Firefox allows it behind a flag (as explained earlier in this article), but it is not recommended. Going forward, only secure (SSL/TLS) web socket connections can be made from Receiver for HTML5.
Problem Cause
When Workspace App for HTML5 is hosted on a https site (default and recommended), non SSL/TLS websocket connections are prohibited by browsers.
In explaining the technical reason behind this it is important to understand the following two principles:
1. As opposed to existing as a separate process, Citrix Workspace App for HTML5 operates within the frame and process space of the browser itself. As such the browser has the ability to enforce certain security parameters.
This second point is less obvious in the case of Citrix Workspace App for HTML5 because the published desktop or application displays within the browser frame and “appears” to be connected via the Storefront server. Despite this appearance though, the underlying TCP/UDP connection is still between the client and the VDA. If the Storefront base URL is SSL enabled (where it begins with https as is best practice) and the VDA is not SSL enabled (which it is not by default) the browser in this case will prevent the connection due to what it sees as an underlying inconsistency. The inconsistency is that while the URL shown in the browser frame is prefixed with https, the actual underlying connection is not https even though it is not obvious to the user.
There are two solutions for this.
Solution 1 is to enable SSL on the VDA using the following guide:
This will ensure that the connection path is SSL enabled between the internal client and the VDA.
Solution 2 is to have your connections from the clients first go through a Citrix Gateway. Citrix Gateway will proxy the connections and perform a SSL handshake between the client and the Citrix Gateway. In this scenario there is no inconsistency and connections via HTML5 Receiver will succeed.
Additional Resources
Chrome Web Store Citrix Receiver
A virtual workspace with a single-sign-on feature
Adapting the modern workstyles and complex IT environments are both exhausting and frustrating as you’re forced to remember various account details for every single virtual app you owned. Not to mention the performance and security issues you’ll need to bear every time you’re bound to change from different devices. These situations are not only a waste of your time but also a big hindrance to your productivity in a day.
The good thing is there’s a simple way to resolve all of these troublesome issues. Spent more time on your productivity by using the Citrix Workspace App! This app is the latest addition to the reliable Citrix’s family of services.
An efficient virtual workspace app
The app is the most extensive technology the Citrix family of services has to offer.
Citrix Workspace App is a universal software client that allows you to instantly access anytime, anywhere all your workspace services without the trouble of individually sign-on, confusing passwords, and complicated interfaces. It’s the simplest way to work on all of your virtual apps, desktops, SaaS apps, files, and mobile apps on any device. The app isn’t only providing convenience to its users, but also offers security that stops others from interfering with your business. No doubt that this app will help you boost your productivity to a higher level!
More than just a revamped
If you’re thinking that this app came out of nowhere (or just a new addition to the family of Citrix services), well, you simply missed the highlights of Citrix Synergy 2018. The app was announced to play the role of the focal point of the end-user Citrix Workspace experience. It is the successor of Citrix Receiver, a software used primarily for connecting users to XenDesktop, XenApp desktops and applications. But there’s no need to worry since the app incorporates the full capabilities of Citrix Receiver, plus a dozen more.
Citrix is also committed in helping its customers through this transition and also working double-time to prepare significant resources you can use in simplifying the process involved in shifting through these technologies. The app’s features will come from all existing Citrix Receiver technology as well as the other Citrix client technology including the NetScaler plug-ins, XenMobile Secure Hub, ShareFile drive mapper, desktop app and sync. Additionally, it is also enhanced to deliver extra premium features concerning data loss prevention, secure access to SaaS apps, secure internet browsing capabilities, advanced search, and many more.
(In)dependent workspace app
The app is all great and efficient productivity-wise. It’s also created to look modern and appealing to the taste of its users as well as intuitive enough for beginners. However, in order to have full control of your virtual workspace, you’ll need to avail the other necessary Citrix services. The app can aggregate multiple services and deliver them through the new end-user interface but will only display the associated workspace resources to which your availed services are entitled. For instance, if you only have the Citrix Cloud XenApp and XenDesktop service, then the app will intelligently enumerate and deliver only the associated virtual apps and desktops included on your bundle. You’ll lose control with the items that do not include the XenApp and XenDesktop services such as the single-sign-on to mobile apps, SaaS apps, and web apps.
On the other hand, if you currently own multiple services including ShareFile service, then you’ll have access to all the virtual apps, desktops, and files as well as cross-service integration capabilities. It’s nice to have instant access to all your virtual apps and desktops but in order to do that, you’ll just have to spend a little and avail other Citrix services and bundles.
Where can you run this program?
Install Citrix Receiver Web
The app can be utilized in various devices including Windows, Mac, Linux, Chrome OS, iOS and Android. You can download the app from the leading app stores or by simply visiting its official website and clicking right through the download page. Although, you’ll need to have access to Citrix Workspace Platform to unlock the app’s full capabilities. You can find the Platform in all Citrix Cloud services.
Is there a better alternative?
Since looking for the most suitable virtual workspace program for your needs can be troublesome at times, checking out one app will never be enough. Aside from Citrix Workspace, you can check out and try its well-known rival--VMware Workspace ONE. It is a digital workspace platform that delivers and manages any app on any device by integrating access control, application management, and multi-platform endpoint management. It also offers a wide range of features; most of them are comparable to what’s available in Citrix Workspace such as it's ability to give you a passwordless single sign-on to a catalog that provides easy access to virtual apps and files. VMware Workspace One isn’t necessarily better than Citrix Workspace as it works (almost) the same functions. You’ll only need to determine which product is the closest to delivering exactly what you need for you to be able to choose from the two.
Our take
The app has its own merits including the fact that it’s developed by one of the most reliable names in the digital workspace market. But for some users, this fact can also be considered as the app’s own downfall. Even if you can download the app for free, you can only fully utilize its potential by availing Citrix’s other services which come with a pricey subscription fee. The only thing that will stop you from liking the app is your unwillingness to try out the whole package of Citrix services. Overall, the app is really for user’s convenience and back-end security. It’s UI is designed perfectly modern-looking and beginner-friendly. It is also highly recommended for those who have already Citrix Receiver to start with since the app is a total upgrade of the cloud-based software.
Should you download it?
Only if you have already other Citrix services such as XenApp, XenDesktop, NetScaler, XenMobile, and ShareFile. The app will work perfectly managing your virtual apps and desktops through these services. Although you may also check out the app’s biggest rival, VMware Workspace ONE, to see which specific service fits your needs.
Highs
- Free download available
- Modern interface design
- Beginner-friendly features
- Offers single-sign-on to all your virtual apps and files
- From the reliable Citrix’s family of services
Lows
- Unlock the app’s full potential only by availing other Citrix paid services
- Needs access to Citrix Workspace Platform
- Complex transition process from Citrix Receiver to the app
Citrix Receiverfor Windows
Web Citrix Receiver Login
Citrix Web Receiver For Mac
18.8.0.0