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Citrix Receiver Osx



downloadWhy can't I download this file?

  • Note that certain folder mentioned in the list can be hidden directories on the system.

  • It is important to remember that certain items mentioned in this article might not exist on your system depending on the Receiver version(s) you previously installed.

    • Follow Me Data Notes

    In version 11.6, the Follow Me Data feature is integrated into the Citrix Receiver for Mac. The files and folders that are compatible with this feature are listed.
    You can remove the files that were not properly cleaned up by the uninstaller. You can also keep the user data that was previously synchronized on your system by Follow Me Data.

    1. The following locations should be cleaned up after running the uninstaller utility:
      - ~/Applications/Citrix/FollowMeData (this is a hidden folder that contains the application binary)
      - ~/Library/Application Support/ShareFile (contains user specific configurations)
      - /Library/PreferencePanes/FMDSysPrefPane.prefPane

    2. Installation information files that are okay to remove after uninstall:
      - /private/var/db/receipts/com.citrix.ShareFile.installer.plist
      - /private/var/db/receipts/com.citrix.ShareFile.installer.bom

    File not cleaned up during uninstall that you may or may not want to delete depending on your needs:
    - ~/ShareFile (contains the user data synchronized by Follow Me Data)
    - /private/var/db/receipts
    - com.citrix.ShareFile.installer.plist
    - com.citrix.ShareFile.installer.bom


    If you are Unable to find the Citrix WorkSpace App running on your MAC and if you want to forcefully quit
    Press Cmd + Alt + Escape to see the Force Quit Applications menu.
    This will show running apps, and lets you force-quit them if necessary - just highlight the Citrix WorkSpace App and click Force Quit.

    Additional Resources

    CTX130356 - Mac OS X 10.7 Lion - Known Issues with Citrix Receiver for Mac

    Citrix Documentation - Receiver for Mac

    downloadWhy can't I download this file?

    This issue is resolved by installing Receiver for Mac 11.9 or later.

    http://www.citrix.com/downloads/citrix-receiver/mac/receiver-for-mac-11-9.html
    http://www.citrix.com/downloads/citrix-receiver.html
    OR

    Osx Catalina Citrix Receiver

    Workaround

    Citrix Receiver Download

    To temporarily avoid this problem in the session, the user should complete the following steps:
    1. Press Command + Tab and exit the session to the local Mac desktop.
    2. Press Command + Tab again to return to the session.
    The keyboard now functions thereafter in that session.

    Additional Resources

    Apple Support - Keyboard unresponsive when in Citrix 11.8.2 (255309) after 10.9.5 upgrade
    Citrix Discussions - Keyboard stops working - OSX ONLY
    If you require additional technical assistance with this issue, please contact Citrix Technical Support. Contact details for Citrix Technical Support are available at http://www.citrix.com/site/ss/supportContacts.asp.